Airport Service

Flight tickets may be issued through the Air Seoul website or mobile page after the completion of check-in.

Online Check-in Information

How to Use

  • You can check in at the Seoul Air website and mobile.
  • Boarding passes may be transmitted by email or SMS text or may be printed using a printer.
    boarding pass printing is available only from Incheon Airport

Service Hours

  • Domestic flights : Available 24 hours to 30 minutes prior to departure
  • International flights : Available 24 hours to 1 hour 30 minutes prior to departure.

Eligibility Requirements

  • Travelers with paid e-tickets.

Use restrictions

  • Customers using codeshare flights, passengers traveling to the Americas, passengers applying for services that require special assistance from airline staff (i.e. unaccompanied minors/UM, pet transport, wheelchair services, special assistance for pregnant women, pre-paid exit seats, etc.)
    ※ Flights to China / Vietnam and Departure from Overseas Airport Online boarding pass is not available. Please ask at the relevant airport counter.

How to Use

  1. STEP 01. Flight tickets may be issued through the Air Seoul website or mobile page after the completion of online check-in.(Download and print mobile boarding pass)
  2. STEP 02. Airport Arrival
    • Passengers with no checked baggage may proceed directly to the security checkpoint.
    • If you have baggage for check-in, please drop off your luggage at the designated Air Seoul counter.
  3. STEP 03. Security check and Immigration
    • Domestic : Please present a boarding pass and your ID (Resident registration card/Driver's licence/Passport, etc.)
    • International : Please present a boarding pass and a passport
  4. STEP 04. Boarding
    • Domestic: Boarding ends 5 minutes prior to departure
    • International: Available 24 hours to 1 hour and 30 minutes prior to departure

Cautions

  • Mobile boarding passes must be sent to the passenger's own mobile device (no third parties; smartphones only).
  • Passengers must complete all security checks at least 60 minutes prior to departure in order to use services.
  • If you are unable to print out and/or receive your boarding pass by phone, please use the check-in counter at the airport.
  • Please check in at Incheon Airport check-in counter, in case your boarding pass is not being sent/printed due to technical issues(printer/PC/mobile/etc), after the online/mobile boarding pass has been issued.
  • Air Seoul does not take responsibility for any damage that occurs due to either loss, theft, or forgery/alteration of online/mobile boarding passes.
  • Please note that your pre-selected seat and boarding gate is subject to change without prior notification, due to airport circumstances and aircraft changes.

Sample Boarding Pass

  • For Internet Use

    인터넷 이용 고객 탑승권 샘플

  • For Mobile Use

    모바일 이용 고객 탑승권 샘플