Passengers with special needs

Passengers may transport pets (dogs, cats, and birds) that are more than 8 weeks old as carry-on baggage. Guide dogs for the visually impaired may be transported in the cabin free of charge. 

Animals allowed for transport

  • Types of transportable animals: dogs, cats, and birds
  • Number of pets allowed: one pet may be transported as carry-on baggage per ticketed adult passenger.
  • Allowed as carrying in cabin only

Carry-on pets

  • The total weight of the pet and its cage may not exceed 5kg.
  • The individual cage must measure less than 115cm (L+W+H) and be 21cm or less in height (25cm or less for soft cases)
  • One cage (limit 1 animal per cage) is allowed as carry-on baggage per ticketed adult passenger. However, two puppies or two kittens less than 6 months old, a mother cat/dog and her baby, or a pair of birds is permitted for transport in a single cage.
  • For the safety of all passengers, pets must be kept in their cages for the entire duration of the flight. Removing pets from their cage at any time is strictly prohibited.

Pet carrier requirements

  • Carriers must be locked and have a sealed bottom.
  • The carrier shall have sufficient space for the pet to comfortably stand and move.
  • No more than one animal may be transported in each cage. However, two puppies or two kittens less than 6 months of age, a mother dog/cat and her baby, or a pair of birds may be transported in a single cage.
  • When transporting birds, the cage must be kept covered so that the birds cannot be seen from the outside.
  • Carriers made of cloth or leather materials may be permitted on board if supported by a frame that allows the carrier to maintain its original shape.

Transportation restrictions

  • Please check whether the animal of transport is permitted at the country of destination.
  • Pets that are under 8 weeks of age or have taken sedatives or sleeping pills may not be transported.
  • Pets that are pregnant, have a severe odor, or are considered a dangerous breed (pit bulls, etc.) and birds of prey are not permitted on board.
  • Pets cannot be transported as checked baggage for flights operated by alliance airlines, including codeshare flights.

Service procedures

  1. STEP 01. Transport approval

    Pets may be transported as carry-on or checked baggage. Please contact the Air Seoul Reservation Center prior to departure to confirm your reservation for pet transportation. (Korea: 1800-8100)

  2. STEP 02. Quarantine check upon arrival at destination (Preparation of Documents for Quarantine Check)

    For more information on restrictions for animal transport and required documents for quarantine checks, please contact the embassy of the country of arrival.

    1. 1) Prepare all required quarantine-related documents using the checklist provided by the embassy.
    2. 2) Upon submission of proof of rabies vaccination, the quarantine office at the airport in Korea will issue a medical certificate for pets under 3 months of age and a quarantine check certificate for pets over 3 months of age.
    3. 3) For more information on transporting pets into Korea from overseas, please contact the Animal, Plant, and Fisheries Quarantine and Inspection Agency (http://www.qia.go.kr or 82-32-740-2660).
  3. STEP 03. Pet carrier preparation
    1. 1) Carriers must be locked and have a sealed bottom.
    2. 2) The carrier shall have sufficient space for the pet to comfortably stand and move.
    3. 3) No more than one animal may be transported in each cage.
      (However, two puppies or two kittens less than 6 months of age, a mother dog/cat and her baby, or a pair of birds may be transported in a single carrier.)
    4. 4) When carrying birds, the carriage shall be covered with cloth so that the birds cannot be seen.
    5. 5) Carriers must be made of sturdy materials, such as metal, wood, or plastic (etc.).
    6. 6) Carriers made of cloth or leather materials may be permitted on board if supported by a frame that allows the carrier to maintain its original shape.
  4. STEP 04. Arrival at the airport

    Since pets must go through separate check-in procedures, please allow extra time to complete check-in procedures at the airport prior to departure.

  5. STEP 05. Staff at the airport of arrival (waiting area)

    Submit the prepared proof of rabies vaccination and any other required medical certificates to the animal quarantine center at the airport of departure to receive your certificate of quarantine check.

    The animal quarantine centers located at the Gimpo and Incheon airports are open from 9:00 to 18:00; passengers who are scheduled to depart outside of these operating hours must prepare their certificate of quarantine check prior to their date of departure.

    • Gimpo Airport Quarantine Office: 82-2-2664-0601
    • Incheon International Airport Quarantine Office: 82-32-740-2660~ 2662
  6. STEP 06. Pet Check-in Procedures

    Weigh the pet to determine its eligibility as carry-on baggage and pay the appropriate fare.

    Pets are not included in the free baggage allowance; passengers must pay an extra fee in order to transport pets as either checked or carry-on baggage.

    The animal quarantine centers located at the Gimpo and Incheon airports are open from 9:00 to 18:00; passengers who are scheduled to depart outside of these operating hours must prepare their certificate of quarantine check prior to their date of departure.

    Before Change(before July 11, 2017)
    • When taking flights other than U.S. routes, the overweight fee applicable to 33~45kg to that specific route is applied, regardless of the pet's weight.
    After Change(after July 11, 2017)
    • When taking flights other than U.S. routes, the excess baggage fee applicable to 1 piece to that specific route is applied, regardless of the pet's weight. (U.S. routes collect fees applicable to 2 pieces).

Service Application

Air Seoul Reservation Center 1800-8100